For the purposes of these Terms of Use, “Hardy Roots Psychotherapy,” “Hardy Roots,” “the Practice,” “we,” “our,” or “us” refers to the psychotherapy practice operated by Diana Jakovic, Registered Psychotherapist. “You” or “your” refers to anyone who visits, accesses, or uses this website, including individuals who contact the Practice, request a consultation, or receive services.

A “client” refers to an individual who has been accepted by Hardy Roots Psychotherapy to receive psychotherapy services and has completed, or is in the process of completing, the required intake and informed-consent process.

By accessing this website, you agree to these Terms of Use. For questions or concerns, please contact us at info@hardyrootspsychotherapy.com.

Acceptance of Terms

These Terms of Use apply to your use of this website. They do not replace the intake, informed-consent, payment, cancellation, or other practice policies provided to clients before psychotherapy begins.

Services Provided

Hardy Roots Psychotherapy provides virtual psychotherapy services to adults across Ontario, including:

• Individual psychotherapy

• Couples therapy

• EMDR therapy

• Consultations

• Other related psychotherapy services

Services are subject to availability, suitability, informed consent, and applicable professional requirements.

Information on this website is provided for general informational purposes only and is not medical advice, diagnosis, or treatment. Questions about medication or medical care should be directed to an appropriate healthcare professional.

No Therapist-Client Relationship

Visiting this website, submitting a form, sending an email, or requesting a consultation does not establish a therapist-client relationship.

A therapeutic relationship begins only after services have been accepted and the intake and informed-consent process has been completed.

Emergencies

This website, email, voicemail, and contact forms are not emergency or crisis services.

In an emergency, call 911, visit the nearest emergency department, or contact an appropriate local crisis service.

Client Responsibilities

Clients are expected to:

• Use services respectfully and appropriately;

• Attend scheduled appointments; and

• Provide notice when cancelling or rescheduling in accordance with practice policies.

Privacy

Your use of this website is also governed by the Hardy Roots Psychotherapy Privacy Policy.

Further information about confidentiality, personal health information, virtual care, and electronic communication is provided through the intake and informed-consent process.

Payment and Fees

Fees, payment terms, cancellation policies, and related practice policies are provided before services begin and may also be available through the booking platform.

Intellectual Property

Unless otherwise stated, the content on this website belongs to Hardy Roots Psychotherapy and is provided for personal and informational use.

Website content may not be copied, reproduced, modified, or distributed without written permission, except where permitted by law.

External Links

This website may contain links to third-party websites or services. These links are provided for convenience and do not necessarily indicate endorsement.

Hardy Roots Psychotherapy is not responsible for the content, privacy practices, security, or availability of third-party websites.

Liability

Reasonable efforts are made to keep website information accurate and current. However, Hardy Roots Psychotherapy does not guarantee that the website will always be complete, error-free, secure, or continuously available.

To the extent permitted by law, Hardy Roots Psychotherapy is not responsible for loss or harm arising from reliance on general website content or the use of third-party websites.

Governing Law

These Terms of Use are governed by the laws of Ontario and the applicable federal laws of Canada.

Changes to These Terms

These Terms of Use may be updated from time to time. The current version will be posted on this website.

Contact Information

For questions or concerns about these Terms of Use, please contact:

Email: info@hardyrootspsychotherapy.com

Effective date: September, 2026